Equipment compatibility: what to establish
Obtain the conveyor or automated warehouse operator’s accepted pallet specification. Review dimensional consistency, underside contact and damage exclusions against that specification.
The question to answer first
What does the equipment operator require from the base?
Record the answer alongside the size and condition of the proposed base. Include any receiver specification, because it can affect the decision before price or quantity is discussed.
| Buying decision | Euro pallets for automated handling |
|---|---|
| Main question | What does the equipment operator require from the base? |
| Load information | Packed dimensions, total mass and the positions where the load contacts the deck. |
| Site information | Receiving requirements, handling equipment and storage support. |
| Order information | Quantity, delivery postcode and unloading arrangements. |
Apply the decision to a real load
Pharmaceutical shipments can have strict receiver policies for timber, cleanliness and traceability. Obtain those policies before choosing a pallet condition or grade.
A receiving site can reject an otherwise sound timber base if its written policy excludes it. Use the Euro pallet dry-storage planning guide for packaged pharmaceuticals to relate this question to a specific consignment.
Keep the specification clear
- Describe what is required rather than relying on a short commercial product name.
- Separate confirmed requirements from preferences and unanswered questions.
- Obtain the supplier’s proposed specification and compare it with the receiving policy.
- Confirm suitability, availability and transport arrangements before placing the order.
For help preparing the enquiry, use the Euro pallet quotation brief. Browse new and recycled Euro pallet options or select your delivery destination.
